How DO works

You approve the price first. You pay up front. The pro is paid only when you say it's done.

    1

    Tell DO what you need

    Describe it in your own words. DO asks a few quick questions and you pick 5 time windows that work for you.

    2

    DO finds a local pro

    Only businesses that have joined DO can be booked. If none are free, DO reaches out to local businesses for you.

    3

    Approve the price

    The pro confirms the price and picks one of your windows. You see the exact amount before you pay.

    4

    Pay up front — safely

    DO holds your payment. The pro is only paid after you confirm the job is done.

    5

    Track it and confirm

    Get a text and email at each step, a reminder the day before, and a live timeline on the day.

What's covered

What if I need to cancel?

You can cancel any booked job before work starts and get a full refund, right from the job page.

What if I need a different time?

Pick 5 new time windows and your pro chooses one. Your pro can also suggest a new time for you to approve.

What if something goes wrong?

After the pro marks the job finished, you can report a problem instead of confirming. Your payment stays frozen while the DO team reviews it, and we either refund you in full or release payment once it's resolved.

When is the pro paid?

Only after you confirm the job is done, or after DO resolves a reported problem.

Are there extra fees?

No. The price you approve is the price you pay.

Who can see my contact details?

Your pro only gets your contact details once the job is booked and paid.